Legal Disclaimer

Neither Léargas the European Commission nor any third parties who may provide information to Léargas web site for dissemination purposes shall have any responsibility for or be liable in respect of the content or the accuracy of the information so provided, or for any errors or omissions therein, nor for the consequences of any actions taken or not taken as a result of this information.

Reasonable efforts have been made at the time of publishing each page to examine the contents of each organisation and publication linked to on this Web site, but no responsibility is taken for the contents contained on such links.

Léargas reserves the right to revise, amend, alter or delete the information provided herein at any time, but shall not be responsible for or liable in respect of any such revisions, amendments, alterations or deletions.

Child Safeguarding Policy

We have updated our Child Safeguarding Statement, you can see it here.

Quality Customer Charter

We commit to setting out standards of quality service that all our customers can expect from us. Our Quality Customer Charter 2018-2020 outlines those standards and the actions we take to meet them.

Léargas Strategy Statement

Léargas has published a new Strategy Statement for the years up to 2020. Visit our Strategy page to find out more.


What is a complaint?

We define a complaint as dissatisfaction with the service you have received from Léargas–the Erasmus+ and European Solidarity Corps National Agency–or from an organisation that has received Erasmus+ funding.  If your complaint is about an organisation that has received Erasmus+ funding, you are advised to exhaust the funded organisation’s complaint procedure before submitting a complaint to Léargas.

When is a complaint an appeal?

We define an appeal as a request for a review of a decision taken by Léargas that you feel is incorrect or unfair, and that you would like us to reconsider. There is an appeals procedure for Erasmus+ applicants and beneficiaries, scroll down this page to see the procedure.

How to complain

You should submit a complaint in writing using the Erasmus+ and European Solidarity Corps complaints form. Please download the form and save it to your computer before completing it, then email your form, with the subject ‘Complaint’, to us at

Who will deal with your complaint?

Whoever receives your complaint, we will ensure it is directed to the relevant team to investigate and respond within the timescales detailed below.

What happens next?

We aim to acknowledge receipt of your complaint within one working day and to provide you with a full response within 10 working days. In more complex cases, it may take longer than this to respond, but we will keep you updated on progress.

Appeals Procedure – Erasmus+ Grant Awards

If you believe that the procedural rules (as outlined in Part C of the Erasmus + Programme Guide, Information for Applicants) have not been followed in the award of your Erasmus+ grant award, you may appeal the decision to Léargas.

A written appeal–issued by the authorised application signatory–must be submitted within 10 working days of the date of receipt of your grant award notification to Appeals will be acknowledged and a final decision announced within 10 working days of receipt.

Note: Questioning the results of the qualitative assessment of a grant application cannot constitute the basis for an appeal.

Léargas Privacy Notice

This notice relates to our privacy practices in connection with this website. This privacy notice does not cover other websites that we link to from this site. If you have questions about how a site uses your information, you will need to check that site’s privacy statement.

Who we are

Léargas is a public agency. We manage funding programmes in international exchange and cooperation in formal and non-formal education. We work closely with the Department of Education and Skills, the Department of Children and Youth Affairs, the European Commission, and other related agencies in Ireland and throughout Europe. To manage these programmes properly, we need to process personal data of people who may be interested in, apply for, and/or take part in these programmes. Staff in Léargas, the relevant government departments, the European Commission and other agencies and evaluators with whom Léargas works have access to the information and use it only for the purposes for which it was supplied.

Your right to privacy

We fully respect your right to privacy. Any personal information that you volunteer to Léargas will be treated with the highest standards of security and confidentiality, in accordance with the Data Protection Bill 2018 and the General Data Protection Regulation 2016 (EU 2016/680). Any information you provide is used by Léargas only in line with the purpose for which you provided it. Your personal data may also be anonymised and used for statistical purposes.

Types of data we collect

Website Cookies

Our website uses cookies to collect information.  Cookies are small data files that are placed on your device (such as your computer, tablet or smart phone) as you browse this website.  They are used to ‘remember’ when your device accesses our website. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience.

We use cookies to collect information about your browsing behaviour; this includes information about pages you’ve viewed and your journey around our website. We use this information to judge how well we’re meeting the information needs of our website visitors.

You can disable cookies by changing your website browser settings to reject cookies.  How you do this will depend on the browser you use. You can find more information about cookies at and

Google Analytics

Our Platforms use Google Analytics, a web analytics service offered by Google Inc. For more information on Google Analytics and their Privacy Policy, visit their Safeguarding your data page.

The collected data will be transferred to, and stored on, a server in the USA operated by Google, Inc. Google, Inc. may transfer this data to third parties where required by law, or other third party processors used by Google, Inc. You may prevent cookies from being stored in relation to your visit to, and use of, our website.


Elements of our website are hosted through Hubspot. This website uses a HubSpot tracking code which uses cookies or similar technologies to track visitors. We use the information gathered to improve our website functionality, the user experience and content.

HubSpot uses log files. Log files may collect demographic information from you, for example, address, age, gender or interests. They may also collect information about your computer hardware and software. This can include your IP addresses, device and software identifiers, referring and exit URLs, on-site behaviour, feature use metrics and statistics. This information is used for the newsletter Subscription Service. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

Navigational Information

We may collect navigational information when you visit HubSpot-hosted web pages on our website. The navigational information is used to improve your experience of using the website and to ease navigation around the site.

Mailing Lists

As part of the subscription process for our Newsletters, we collect personal information. We use that information to tell you about events, training courses, deadlines and relevant articles or blogs. We use a third-party provider, HubSpot, to deliver our newsletter. We gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our Newsletters and their delivery. You can unsubscribe to our mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails. We don’t rent or trade email lists with organisations and businesses. For more information, please see Hubspot’s privacy policy..

Event Registration

We use a number of different providers to allow people to apply for or register directly for various events (which may be held either online or at a venue). When you register using these tools, we use the personal data you provide to help us manage the event and meet your information needs. We may also use the data to build our lists of people who may be interested in hearing about or receiving funding through our programmes. We don’t rent or trade registration lists with organisations or businesses.

Here is a list of the tools we use for event registration and links to their Privacy Policies: SALTO, EventBrite, SurveyMonkey and Facebook.

Requests regarding data supplied via this website

You are entitled to view, amend or delete the personal information that we hold. Email your request to Charis Hughes at . We will respond to you as soon as possible and will take no longer than 30 days to process.

Freedom of Information

For more information on FOI visit our FOI page.


Code of Conduct

Code of Best Practice

Access to Information on the Environment

The Department of the Environment, Community and Local Government requests annual statistical information in relation to AIE (Access to Information on the Environment) requests received by the Department of Education and Skills and bodies under its aegis (of which Léargas is one). Léargas provides statistics on any requests it receives to the DES.

Click here for summaries of AIE requests, as gathered by the Department of the Environment, Community and Local Government. Léargas has reported no requests in 2020.

The AIE contact person in Léargas is Lorraine Gilligan whom you can contact at

Protected Disclosures

Section 22 of the Protected Disclosures Act 2014 requires the publication of a report each year relating to the number of protected disclosures made in the preceding year and any actions taken in response to such disclosures.

Three protected disclosures were received by Léargas in the reporting period up to 31 December 2020 and are detailed in the linked report.

Léargas Report for 2020
Léargas Report for 2019
Léargas report for 2018

Léargas report for 2017
Léargas report for 2014, 2015 and 2016.

You can contact the person responsible for Protected Disclosures at